How is Sodales Labor Relations software helping the public sector utilities


December 10, 2020



Utilities are essential services that play a crucial role in economic and social growth. Increased competition in the utility sector in recent years led to improvements in regulatory structures and corporate ownership arrangements, in addition to business diversification.

According to the United States Department of Labor, as of March 2015, approximately 558,000 workers employed in the utility sector. Considering power alone, the US is responsible for generating 4.06 billion gigawatt hours – according to the US Energy Information Administration, which is equal to around 20% of the world’s overall production. Needless to add, the utility industry is substantial; enhance engagement with unionized workforce and protection should be a top concern.

The common challenges that impact the utility sector are operational delays, digital transformation, and managing compliance. The Sodales Labor Relations software is a powerful tool that helps companies manage records, advance efficiency and streamline business processes.

Sodales labor relation software helps the Public sector utilities to continue on the new path of agility and fast-track digital transformation. Here are the key areas where Sodales software focus:

  • Automation of Labor Relations processes

Employees have to type or copy employee details when generating a new case in spreadsheets-based software’s. This time could be used better on other tasks. Sodales LRS integrates with core HR and streamlines the grievances intake. For example, anytime an employee enters their name in the portal, the app automatically fills in other related personal information and immediately generates a new case file. Through the admin console, the supervisor can set up timelines and manage rules for employees.

  • Role-Based Design

Role-based design controls network access based on a person’s role within an organization and has become one of the critical features of advanced access control. With Sodales LRS software, employees can only access the information required to conduct their job duties. This enables easy allocation of roles and privileges to employees. This feature helps employees create incidents, grievances, appeals, and complaints through the automated workflow.

  • Full Traceability

Sodales LRS Software saves time by streamlining reporting. The software compiles all case information into a thorough report that investigators can share with supervisors, regulators and legal practitioners. It also lets HR teams perform an in-depth review of business trends. Using charts, maps and graphs, investigators may identify areas of concern and potential for amendments. This functionality focuses on preventive actions, such as regulatory improvements, update compliance policies, search active cases and the cost of arbitration.

  • Eliminate Bias

Conflict can happen in any workplace is undoubtedly no unusual. The past precedence feature provided by Sodales LRS will minimize these conflicts. The past precedence refers to previous decisions, and the supervisor can see if they are consistent with the decision-making. It provides consistency and fast-tracks the decision-making process and labor relations pay. The employee is reassured and doesn’t feel like being treated unfairly.

  • Stay Compliant

Some rules and regulations set forth by regulatory bodies and employee unions are strictly enforced in the workplace. Sodales LRS provides fully integrated and real-time CBA/policy rulebooks with a searchable engine. This will help in tracking compliance and stay away from legal troubles.


The Solution is built on the SAP Cloud Platform with pre-built integration with SAP SuccessFactors, as well as with third-party systems.


If you would like to learn more about the Sodales Labor Relations software, please contact us at for a personalized demonstration.


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