Sodales Excited to Announce Over Ninety-Seven Percent Customer Renewal Rate
Toronto, ON – Sodales Solutions is excited to announce they have achieved a customer renewal rate of over ninety-seven percent as they forge ahead into 2022. After originally signing three-year terms with Sodales, they are thrilled to be renewing the majority of their customers contracts in the first quarter of 2022. Driven by their customer centric approach, Sodales has leveraged its ability to accelerate digital transformation and increase agility for its customers in various highly regulated industries.A large part of this winning approach that has allowed Sodales to achieve exponential growth rates over the last year is their constant drive to innovate and collaborate. Working closely with their customers to co-innovate on an ongoing basis has allowed them to provide an optimal solution that is both flexible and extendible, while offering robust administration capabilities. “In our industry, we have quickly realized the desire our customers have to co-innovate and share feedback on our product, which allows us to continuously make the strategic improvements necessary to offer an optimal solution to all customers,” said Sana Salam, President and Founder, Sodales Solutions. “The relationships we have established through this co-innovation process has empowered Sodales to grow and most importantly thrive.”
Along with outstanding collaboration, Sodales’ high level of customer support separates them from their competitors. At every touchpoint along the customer journey, Sodales delivers an unwavering level of personal and prompt support through their deeply experienced and knowledgeable team. “It is the continued support from our customers that has allowed us to drive further adoption of our product through consistent customer referrals,” exclaims Sana Salam, Founder and President, Sodales Solutions. “Sodales is grateful to each of its customers for once again putting their confidence in our solutions to help them manage their labor relations and health and safety programs globally.”
Sodales remains focused on the success of its customers as they dive into another paramount year. Their solutions are constantly evolving to leverage emerging industry trends that enables their customer base to thrive in today’s technological space.