February 20, 2020

Sodales takes its pride in inventing new technology and standing ahead in the league. With the beginning of the new year and new resolutions in place, the R&D team at Sodales has been continuously thriving to bring new technology. We had a great year

Let’s introduce you the Sodales Chatbot, a high end artificial intelligence solution that has a conversational interface and uses text and voice commands to answer all your project related questions effectively and efficiently. The premier user experience of the Sodales bot designed with the latest AI and machine learning allows user to create case/grievance without entering into the application of the labor relation. A user can also know the status of a particular case or project and update/ edit it. The interactive bot also learns by conversing with the user.

This innovative and out of the box solution can be used by any organisation, helping them to quickly answer case related queries and provide incident pertaining information in a jif. The virtual agent improves client satisfaction by being available round the clock 24 hours a day, seven days a week, solving queries in milliseconds.

a) Replies to text and voice commands using Robotic process Automation:

Sodales bot can identify intent and troubleshoot by asking follow-up questions to return the best solutions, boosting your organisation’s reputation. Sodales bot also responds to voice commands, increasing access for all customers. The chatbot recognises various phrasings of questions and provides the correct answer quickly through natural language processing and machine learning.

b) Helps to track project status/ create a grievance or case

The innovative bot can create and update the status of ongoing projects. It can also create a new case/grievance with ease. It also answers the most frequently asked questions.

Sodales Solutions is an award-winning SAP Cloud Platform (SCP) solution extension partner. Sodales provides pre-built extended cloud solutions for regulated industries in the area of policy compliance. Sodales provides configurable and ready-to-deploy modules for Enterprise Health & Safety, Labor Relations, Discipline Management and Union Job Bidding. Sodales has referenceable customers across industries and geographies for cloud extensions. Sodales was the winner of the SAP Pinnacle Awards for the year 2018 in the ISV technology innovation category. Sodales was the winner of SAP Pinnacle Awards for the year 2019 in the App Centre partner of the year category.

At Sodales we are committed to providing a new technological software experience enhancing the organization process. At Sodales, we are committed to offering solutions that lead to a better workforce and a safer workplace, and we measure our achievement by your achievement.

For any queries or inquiries, you can write to us at or call us at +1.647.824.4286



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