Bridging Gaps: How Sodales Enhances Labor Relations with Workday Integration

Integration

February 25, 2025

Two employees arguing in office with other employees

As new regulations emerge and federal leadership shifts, organizations must prepare for a surge in grievances, employee activism and evolving compliance requirements. However, many labor relations technologies lack a comprehensive, ERP-agnostic solution that seamlessly integrates grievance management with HR, payroll and other HR systems. Without a unified structured approach, organizations will face increased operational inefficiencies, rising labor costs and potential reputation risks.

To navigate these evolving labor complexities, a structured end-to-end approach to grievance management is essential. Sodales for Enterprise Health, Safety and Employee Relations’ grievance management module does just that. Not only does it provide a structured approach to resolving disputes in unionized settings, it also enhances efficiency by integrating seamlessly with Workday’s suite of modulesincluding time tracking, payroll, absence management and compensation. This integration offers organizations the ability to address gaps in their grievance management processes without disrupting their core HR or payroll systems. It showcases how integration and innovation can enhance, rather than disrupt, existing systems—proving that smart technology fills gaps without creating new challenges. Let’s explore this more.

Elevating Grievance Management with Sodales

Grievance management is a critical yet often overlooked component of labor relations. Many organizations struggle with fragmented processes, manual tracking and siloed systems, leading to inefficiencies and compliance risks. Sodales bridges this gap with its comprehensive grievance management module—a purpose-built solution for labor relations and unionized environments that ensures seamless case management, regulatory compliance and enhanced collaboration across teams. Organizations using Sodales’ grievance management module can:

  • Track grievances from submission to resolution with automated workflows.
  • Link existing grievance cases and disciplines to new grievances, creating a unified employee history.
  • Enable collaboration across departments in real time, ensuring all stakeholders remain informed.
  • Utilize robust analytics to monitor trends, track open cases and generate detailed reports.
  • Provide unions with self-service access, allowing them to record grievances, upload meeting minutes and track case progression.
  • Connect arbitration notices and financial obligations to payroll alerts for seamless cost tracking.
  • Leverage Sodales’ CBA Manager to house disciplinary rule books and collective bargaining agreements (CBAs), linking violated clauses directly to grievances for streamlined compliance.

With the increasing rise of grievances due to evolving regulations, employee activism and shifts in workforce expectations, having a structured and compliant grievance management solution is no longer optional—it’s essential.

Seamless Integration: Sodales and Workday

Now that you know how Sodales’ module can optimize grievance handling, let’s see how it enhances your existing HR systems. Organizations using Workday often benefit from robust HR, payroll and time and attendance systems. However, specialized processes like grievance management often present significant gaps that can disrupt operational workflows and compliance efforts. Sodales fills this whitespace with its integration capabilities to provide organizations with a unified view of grievances and labor relations cases within a single platform.

Why Integration Matters:

  • Seamless Operational Continuity: Sodales enhances grievance management by automating workflows, offering configurable dashboards and providing real-time insights into grievance statuses, timelines and resolutions. This integration ensures that organizations can track every grievance from initiation to resolution without manual inefficiencies.
  • Accurate, Real-Time Data Synchronization: By integrating directly with Workday, Sodales eliminates manual data entry and inconsistencies, ensuring up-to-date payroll records, compensation details and attendance logs. This synchronization minimizes errors and improves compliance with labor regulations.
  • Efficiency Without Overhauling Existing Systems: Instead of requiring a costly platform replacement, Sodales bridges system gaps by automating documentation, compliance tracking and reporting. Its AI-enabled analytics provide proactive insights into grievance trends, allowing organizations to address potential issues before they escalate.

How Organizations Benefit from Sodales and Workday Integration:

  • End-to-End Grievance Lifecycle Management: Organizations gain a unified, comprehensive view of grievances by linking HR, payroll and compliance data within a single system.
  • Automated CBA Compliance: When a grievance involves a contractual violation, Sodales can pull relevant CBA clauses from its repository and synchronizes them with Workday’s HR data.
  • Cross-Departmental Collaboration: HR, legal, finance and union representatives can work within a shared platform, enabling real-time updates, transparent communication and streamlined decision-making.
  • Data-Driven Insights for Proactive Labor Relations: Generate data-driven reports that track grievance trends, identify bottlenecks and improve decision-making for labor relations strategies. By integrating with Workday, Sodales enhances visibility into workforce data, allowing organizations to analyze historical trends, correlate grievances with HR records, and proactively adjust labor policies for improved compliance and efficiency.
  • Financial Reconciliation Made Simple: Automate compensation tracking for grievance settlements, ensuring accuracy and compliance while reducing manual processing efforts. By integrating with Workday, Sodales helps organizations streamline financial workflows, enabling payroll teams to seamlessly process settlements and maintain transparency in financial obligations related to grievance resolutions.

Integrating with Workday, Sodales delivers a robust, end-to-end grievance management solution that strengthens compliance, streamlines operations and enhances cross-functional collaboration—all while eliminating inefficiencies and improving decision-making.

Managing Payroll During Workers’ Compensation Grievances

Consider a scenario where an employee files a grievance for workers’ compensation. Typically, this process involves multiple departments, including HR, finance and payroll, each with its own systems and processes. Without proper integration, managing these workflows can become cumbersome and error-prone.

With Sodales’ grievance management module integrated into Workday, the process is simplified:

  • Initial Submission: The employee submits the grievance through Sodales. The system automatically pulls the worker’s compensation data from Workday, including historical payroll data and typical compensation rates.
  • Lifecycle Tracking: As the grievance moves through its lifecycle, from investigation to negotiation and resolution, the Sodales system will allow you to continuously update Workday with the latest information.
  • Financial Reconciliation: When the grievance is resolved and compensation is awarded, this resolution position can be used to help organizations generate a clear financial record indicating any compensation adjustments. This information is seamlessly sent back to an organization’s finance system, providing clarity on who owes what to whom.
  • Audit and Compliance: Both systems maintain a comprehensive audit trail, helping organizations meet compliance requirements without additional manual tracking.

Filling the Whitespace in Labor Relations Technology

Having a proper grievance management system in place is crucial for unions and workforces to proactively manage disputes, reduce activism driven disruptions and maintain compliance. Sodales fills a niche gap by providing organizations with a centralized platform to manage labor relations seamlessly within their existing Workday infrastructure. With new regulatory changes and shifting workplace dynamics, the demand for structured grievance management will continue to grow. Organizations that fail to invest in proactive labor relations solutions risk increased employee activism, operational disruptions and costly compliance failures. Sodales offers a future-proof approach, ensuring organizations remain compliant while driving efficiency and transparency in labor relations.

Stay tuned for the next part of this series, where we will explore how Sodales’ CBA management module integrates with Workday—helping organizations streamline collective bargaining agreements just as effectively as grievances. Given that grievance handling and CBAs go hand in hand, Sodales is the essential solution for organizations navigating the complex landscape of labor relations.

Ready to see Sodales in action? Book a demo today and discover how our grievance management module and Workday integration can revolutionize your labor relations strategy.

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